Merry Christmas from IBCTEC
Ikenna Ibeanu • 23 December 2021
Wishing you a very merry Christmas and a happy near
Call us: 02030919224
E-mail us: info@ibctec.co.uk
Blog Post
Privacy Policy
Effective Date:
16th May 2025
Company:
IBCTEC Ltd
Registered Address:
119 Fairmead Crescent, Edgware, Middlesex, Ha8 8yr, United Kingdom.
Company Number:
09126825
Contact Email:
info@ibctec.co.uk
1. Introduction
This Privacy Policy explains how IBCTEC Ltd ("we", "our", or "us") collects, uses, and protects your personal data when you visit our website, use our services, or otherwise interact with us.
2. What Information We Collect
We may collect the following types of personal data:
- Full name and contact details (email address, phone number)
- Company name and role
- Billing and payment information
- Technical data (e.g., IP address, browser type, device information)
- Any other information voluntarily provided via forms or emails
3. How We Use Your Information
We use your information to:
- Deliver and manage our software services
- Respond to enquiries and provide customer support
- Process payments and invoices
- Maintain business records and comply with legal obligations
- Improve our website and services
- Send relevant updates, offers, and content (only with consent)
4. Lawful Basis for Processing
We process personal data under the following lawful bases:
- Performance of a contract
- Legal obligation
- Legitimate interest
- Consent (for marketing communications)
5. Data Sharing
We do not sell or rent your data. We may share your information with:
- Service providers (e.g., hosting, email, payment processors)
- Professional advisers (e.g., accountants, legal advisors)
- Government or regulatory authorities when required by law
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the ICO (Information Commissioner's Office)
8. Data Security
We take reasonable technical and organisational measures to protect your data against loss, misuse, unauthorised access, disclosure, or destruction.
9. Media Content Collection and Usage
We may collect and store media content, including images and videos, that you choose to upload or share through our application. These files are stored securely and are used solely for the purpose of delivering the services offered by the application, such as media management, inspection records, or customer support. We do not access, view, or share your media content unless:
- You explicitly grant permission to do so for a specific purpose (e.g., sharing with a support agent or third-party service),
- It is required to comply with a legal obligation, or
- It is necessary to investigate a violation of our terms of service.
10. International Transfers
Where we transfer your data outside the UK, we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses) to protect your information.
11. Cookies
Our website may use cookies to enhance user experience and collect analytical data. You can control cookies via your browser settings. See our Cookie Policy for more.
12. Mobile Application - Marketme (MRM)
We offer a mobile application called Marketme (MME), which provides a subscription service. Users can enjoy a 3-day free trial, after which the subscription costs £25. Users have the right to cancel their MRM subscription at any time. Additionally, users may cancel or delete their MRM account at their discretion. All personal data associated with the MRM application is subject to the same rights, protections, and retention policies outlined in this Privacy Policy.
13. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review it regularly.
14. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at: info@ibctec.co.uk
Find us
119 Fairmead Crescent, Edgware, Edgware, HA8 8YR, UK